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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of joey smith

joey smith

January 9, 2025

5  out of  5
rating by joey smith
"Ayden went above and beyond, and helped me find the coverage I needed very quickly. I appreciate the quick response back when I first requested a quote. Thank you."
We responded:
"I'm happy to hear that Ayden was able to assist you so effectively, Joey! It's great to know that you received the coverage you needed quickly and appreciated the prompt response to your quote request. If you have any more questions or need further assistance, feel free to reach out to our office anytime. Thank you for your feedback!"
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April Phillips

January 8, 2025

5  out of  5
rating by April Phillips
"We recently changed insurance companies after being with USAA for many years. Ayden has been very helpful and courteous with our conversion. His customer skills are on point. I would refer him to all of my friends and family."
We responded:
"Thank you, April, for sharing your experience with us! I'm happy to hear that Ayden provided such helpful and courteous service during your transition to our agency. His dedication to excellent customer service is truly appreciated, and we're grateful for your recommendation to friends and family. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Terri Hall

January 8, 2025

5  out of  5
rating by Terri Hall
"Jaunita was so helpful and assisted us in getting all the coverage we needed at a fair price! We highly Recommend Tyler McClung, State Farm Agency! Thank you Juanita for all of your help, you are amazing!"
We responded:
"Thank you, Terri! I'm so happy to hear that Juanita was able to assist you with your coverage needs at a fair price. Your recommendation means a lot to us. Juanita truly is amazing, and we're grateful to have her on our team. If you need any further assistance, feel free to reach out to our office anytime!"
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Geralyn Kasmer

January 8, 2025

5  out of  5
rating by Geralyn Kasmer
"Ayden made changing over insurance painless & was very thorough in explaining policies."
We responded:
"Thank you, Geralyn, for sharing your experience! I'm happy to know that Ayden made the transition to our insurance seamless and provided thorough explanations of the policies. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Amy Schweim

January 7, 2025

5  out of  5
rating by Amy Schweim
"I have been with Tyler’s State Farm for a number of years. He and his staff are always helpful, kind and attentive. I recently did a review with Juanita and she was so great to work with and answered my never ending barrage of questions."
We responded:
"Thank you, Amy, for your wonderful feedback! I'm so happy to know that you have been with us for years and have found our team to be helpful and attentive. Juanita will be delighted to hear that she made your review process smooth and informative. If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help!"
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Brandy King

January 7, 2025

5  out of  5
rating by Brandy King
"Juanita is always responsive, informative and timely. I appreciate the customer service and support I have received."
We responded:
"Thank you, Brandy, for your wonderful feedback! I'm happy to know that Juanita has been responsive, informative, and timely in assisting you. We truly value the excellent customer service and support she provides. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Edward Didenko

January 3, 2025

5  out of  5
rating by Edward Didenko
"Very friendly customer service"
We responded:
"Thank you, Edward! I'm glad you found our customer service friendly. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Chelsea Miller

January 1, 2025

5  out of  5
rating by Chelsea Miller
"Very surprised and happy how my renewal for the new year"
We responded:
"Thank you, Chelsea, for sharing your experience with us! I'm glad to know that your renewal process for the new year was a pleasant surprise. "
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Leroy Timblin

January 1, 2025

5  out of  5
rating by Leroy Timblin
"Very informative and thorough coverage overview. Adjusted a few things we needed to and maximized our discounts overall. Juanita was very helpful and patient."
We responded:
"Thank you, Leroy, for sharing your experience! I'm happy to know that Juanita provided you with a thorough coverage overview and helped adjust your needs while maximizing discounts. Her helpfulness and patience are truly appreciated. If you need further assistance, feel free to reach out to our office anytime."
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Susan Petit

December 26, 2024

5  out of  5
rating by Susan Petit
"Most comprehensive review I've had in decades"
We responded:
"Thank you, Susan, for your wonderful feedback! I'm happy to know that you found our review process comprehensive. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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eric jank

December 19, 2024

5  out of  5
rating by eric jank
"Very helpful in transitioning insurance. Was able to get lower auto rates and much lower homeowners. Thank you."
We responded:
"Thank you, Eric! I'm glad to hear that the transition went smoothly and that we could help you find lower rates for your insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Andy

December 18, 2024

5  out of  5
rating by Andy
"Was looking to pay less for car insurance, I got that and more, thanks to Ayden for helping me out"
We responded:
"I'm happy to hear that Ayden was able to assist you in finding a more affordable insurance option, Andy! It's great to know you received even more than you expected. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Judith Best

Judith Best

December 18, 2024

5  out of  5
rating by Judith Best
"We had our yearly evaluation with our State Farm rep, Juanita Fagerberg. It was very valuable and helpful. She listened and answered all of our questions. She helped us to make needed changes and we felt like we were meeting with an advocate. The front office person was excellent too."
We responded:
"Thank you, Judith, for sharing your experience with Juanita and our team! I'm glad to hear that the yearly evaluation was valuable and that Juanita was able to assist you effectively. It's wonderful to know you felt supported and that our front office team also made a positive impression. If you need assistance, please feel free to reach out. We're here to help!"
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T

December 12, 2024

1  out of  5
rating by T
"My rate has doubled, and unfortunately I can’t recommend them. This last increase they didn’t even give me the courtesy of telling me about it and if they wanna raise my insurance again after reading this well..🙏"
We responded:
"Hi T! Thank you so much for your feedback and for recommending us! I'm glad to hear that our customer service has been amazing and helpful for you. We understand your concerns about the rate increases and appreciate you sharing them with us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! - Tyler McClung - State Farm Insurance Agent, Edgewood, WA"
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ashley jacomini

December 10, 2024

5  out of  5
rating by ashley jacomini
"Ayden! Such a kind and caring human! I had a horrible experience at the State Farm in Fife with Cameron. Ayden allowed me to trauma dump my bad experience in his ear while crying. He was kind, compassionate, and empathetic! I requested my policies be transferred to the Edgewood location. I have also offered the recorded call with Cameron hanging up on me after admitting a mistake that he made on my policy to his branch manager Candy. Thank you Ayden for assisting me in transferring my policy and allowing me to feel safe to express myself! I can’t wait to continue to do business with this location!"
We responded:
"Ashley, thank you for sharing your experience! I'm grateful Ayden was able to provide the support and empathy you needed during a tough time. It's important to us that you feel safe and heard. We appreciate your decision to transfer your policies to our Edgewood location and look forward to continuing to assist you. If you have any further questions or need assistance, please don't hesitate to reach out!"
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Rob Martin

December 9, 2024

5  out of  5
rating by Rob Martin
"Juanita at Tyler McClung's office is always thorough and clearly explains my policy and provides me with the best options on how to cover my auto, home and life. State Farm has been my best insurance option for years."
We responded:
"Rob, thank you for your wonderful review! I'm glad to hear that Juanita has been thorough and clear in explaining your policies. It's great to know that you've found our office to be the best option for your insurance needs over the years. We're always here to help with any future questions or needs you might have!"
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Countryboy 99

December 8, 2024

5  out of  5
rating by Countryboy 99
"Juanita was very professional as well very kind and helped me find everything i was looking for! Good coverage and good pricing. I thank her and state farm for helping me save and getting me what i needed for my vehicle"
We responded:
"Thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Juanita cares a lot about our customers."
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Mignon

November 28, 2024

5  out of  5
rating by Mignon
"Always 100% satisfied! Good dialog, good service! Thank you"
We responded:
"Mignon, we're so happy to know you're always satisfied with our service! We appreciate your kind words and are grateful for your continued trust. If you ever need anything, we're here to help!"
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Niki Maguire

November 27, 2024

5  out of  5
rating by Niki Maguire
"Never had an issue. Always prompt, polite and helpful!"
We responded:
"Niki, thank you for your kind words! I'm glad to know you've consistently had a positive experience with our team. We're always here to assist you promptly and courteously. If you ever need anything in the future, don't hesitate to reach out!"
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Alexia Castillo

November 20, 2024

5  out of  5
rating by Alexia Castillo
"Juanita is amazing ! Thank you for your help !"
We responded:
"Alexia, thank you for your wonderful review! I'm so happy Juanita could assist you. We appreciate your feedback and look forward to helping you with any future needs. - Tyler McClung - State Farm Insurance Agent, Edgewood, WA"
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Cindi Healy

November 19, 2024

5  out of  5
rating by Cindi Healy
"Explained everything very clearly!"
We responded:
"Cindi, thank you for your wonderful review! I'm glad that everything was explained clearly. If you have any more questions or need further assistance, feel free to reach out anytime. - Tyler McClung - State Farm Insurance Agent, Edgewood, WA"
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Kevin Barnes

November 18, 2024

5  out of  5
rating by Kevin Barnes
"Still a super great company, informative and easy to work with, always trying to get you the best deal."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Daniel Morgan

Daniel Morgan

November 18, 2024

5  out of  5
rating by Daniel Morgan
"Excellent clarity very helpful A pleasure to work with Thank you"
We responded:
"Daniel, thank you for your kind words! I'm glad you found our service clear and helpful. It was a pleasure working with you as well. If you need anything in the future, don't hesitate to reach out. - Tyler McClung - State Farm Insurance Agent, Edgewood, WA"
Profile photo of Dana Lancaster

Dana Lancaster

November 18, 2024

5  out of  5
rating by Dana Lancaster
"So helpful and Friendly!"
We responded:
"Dana, thank you for your kind words! I'm glad you found our team helpful and friendly. - Tyler McClung - State Farm Insurance Agent, Edgewood, WA"
Profile photo of Juleigh Cole

Juleigh Cole

November 16, 2024

5  out of  5
rating by Juleigh Cole
"I want to share my very thankful appreciation for the outstanding service we received from Juanita at Tyler McClung's State Farm Edgewood, WA. Office! My husband and I had made an appointment to go over all of our insurance policies. We've been with State Farm for years and have always met directly with Tyler, but on this occasion we met with Juanita. The appointment was originally scheduled for 3p on Friday. Due to my husbands work schedule, the appointment had to be moved back to 4p.m. which they didn't hesitate to accommodate. What we thought would be an hour or so, turned into almost 3 hours due to many questions we had for her. Juanita stayed late to answer each and every question with patience and a extreme professionalism. Most would have been frustrated by their Friday night being detained...not her! She was thorough, delightful, and so truly giving of her time! From car, home, and life insurance, they have our business and loyalty. This is what I would define as a character defining moment and the character of State Farm, Tyler's ability to select the perfect staff, and Juanita's outstanding service is aces! This is why I refer them to family and friends without hesitation. Thank you so very much for your service and amazing support. What you do really matters to clients like us! You always have our back!!!!"
We responded:
"Juleigh & Kevin, thank you so much for the thoughtful review. It has been our pleasure to serve you and your family for many years, taking care of your insurance needs along the way. Relationships like this is what our office prides ourself in maintaining with our insureds. Thank you also for the shout out to Juanita! She is great and we are glad to have her part of our team!"